I’m pleased to announce that First Hit has had its Endorsed Supplier Status renewed for another four year term. The Endorsed Supplier Agreement (ESA) is administered by the Department of Finance and Administration, and essentially provides prequalification for companies such as First Hit to provide information technology products and services to the Australian Government.
Our ESA […]

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This week I had a company ask me what was meant by a “single document” in Ultraseek’s index. Ultraseek is licensed by document count tiers (starting at 5,000 documents) and this particular company was worried that the license they wanted wouldn’t handle their situation.
So here’s the answer:
The basic answer, and the one that fits most […]

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It is with some pride that we announce we’ve finally made it onto the Autonomy web site as an Asia-Pacific Value Added Reseller. There’s some satisfaction in this - we couldn’t manage a listing on the Inktomi web site when Ultraseek was known as Inktomi Enterprise Search (although to be fair, they had more pressing […]

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ContentKeeper for Web version 123.25 was released in late June, and all Firsthit customers are now running this latest release. For the sake of completeness, here's an overview of the major new features:
Departmental Policy Setup
The Departmental Policy Setup facility introduces a new method of delegating administrative functions by allowing a designated user from each department […]

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Web analytics guru and good guy Hurol Inan has just emailed the latest edition of his newsletter ATTUNED. The lead article deals with segmentation of user data - what it is, how to do it, and some example to get you started. His workshop participants have confirmed:
… their frustrations stem from the struggle to gain […]

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One observation before I close my admin panel for the day. Over the last five weeks the Firsthit web site has been receiving around ten spam comments posted to various blog entries each and every day. One day there was nothing, then there they were!
This coincided with Firsthit’s Alexa ranking breaking into the […]

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Podcasting is a recent technology that lets users download audio and video files for playback on portable devices, notably Apple's iPod, as well as some high-end mobile phones. For a trend that's only been with us since mid 2005, it's showing almost unbelievable growth.
The latest Nielsen//NetRatings report, released 12 July 2006, puts podcasting into perspective […]

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The National Archives of the United Kingdom (http://www.nationalarchives.gov.uk) has just gone live with an Autonomy IDOL server-based solution that provides online access to the Archive’s 30 million plus documents, dating from the Domesday Book of 1086 to the present day.
IDOL differs from other search solutions in that it forms an understanding of the indexed content; […]

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