‘Can the business pay its current and future obligations?’  This should be a standing management question.

A client asked for something that wasn't in your catalogue but it was close enough, and the client was valuable enough. So the sales team said 'Yes, we can deliver that.'  Engineering figured out a [...]

Let's assume you have a CRM; at the very least, a system to record the details of people who once were intrigued about your business, products and services.  Maybe they requested a demo or they [...]

Back in the early days you won business from someone who became your first anchor client. It was a relationship that worked perfectly for you both. They honoured you with consistent business and large orders. [...]

The P&L statement your accountant produced for last quarter showed a handy profit. But where's the money? Some is in the bank account, which is nice, but it's not nearly what you hoped would be [...]

Softwarestan: “We have a saying, 'Move fast and break things.' The idea is that if you never break anything, you're probably not moving fast enough.” Hardwarestan: “Measure twice, cut once.” Choices.

How good would the Internet be if every home page answered Steve Krug’s 5 questions? What is this? What can I do here? What do they have here? Why should I be here (instead of [...]

Your chances of making the sale improve when you offer your prospect: A quality product That does what they want it to do At a price they can afford to pay. Tick these 3 boxes, [...]